01 / The challenge
High-intent admissions inquiries arrived outside normal availability while calls, notes, payer context, and follow-up work were split across different places.
Sales & CRM Automation
Connexions Recovery
A healthcare admissions CRM connecting public intake, voice AI, lead tracking, appointments, communication history, and staff review.
Project result
28+ admissions leads and 150+ call records in one CRM
Client buildVoice intakeAdmissions CRMStaff handoff
28+
admissions leads
150+
call records
24/7
intake path
Product screens
02 / Our approach
We connected the public intake journey and AI voice workflow to lead records, transcripts, appointments, communication history, role-based dashboards, and human follow-up.
03 / The result
The platform now tracks more than 28 admissions leads and 150 call records while giving staff one reviewable path from initial inquiry to the next action.
04 / What shipped
01
Public intake and consent workflow
02
Voice AI, lead records, appointments, calls, SMS, and email history
03
Role-based staff and admin dashboards with testing tools